Privacy Policy

Privacy Policy for Computer Services Ltd

1. Introduction

Computer Services Ltd ("we", "us", "our") respects and values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may request information from you that is necessary for us to carry on our business functions, so that we can:

  • supply you with the products and services you have requested.
  • improve the products and services we provide to you.
  • develop and evaluate our products and services.
  •  manage our business.
  • understand you as a customer so we can meet your needs now and into the future.
  • comply with our legal obligations, and
  • communicate with you.

The types of information we may collect may include:

  • your name.
  • your address.
  • your telephone numbers.
  • your email address.
  • copies and information from your identity documents such as driver’s licence and/or passport or such other documents as you may provide to us for the purposes of proving identity.
  • details of your profession, occupation and/or job title.
  • billing and credit information.
  • information about your products and services.
  • information about how you use your products and services; and
  • any other information you provide to us or consent to us obtaining from third parties from time to time.


3. How We Use Your Information

We may use your information to advise you of new products, services or special offers or promotions from time to time. If you do not wish to receive such information from us, you can opt out when registering on our websites, or may remove your name from our mailing list by contacting our Privacy Officer. Alternatively, if we have sent you this information by email, you can use the unsubscribe link at the end of the email.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Sharing Your Personal Information

We do not routinely disclose personal information to any other third parties. We may share non-personal, de-identified and aggregated information for our own research or promotional purposes. Under no circumstances will we sell your details to marketing agencies without your consent. We will not use or disclose any personal information about you without your consent unless:

  • required or authorised by law.
  • it is permitted by this Privacy Policy.
  •  we believe this is necessary to provide you with the products or services you have requested.
  • it is necessary to implement our terms of service; or
  • it is necessary to protect the rights, property or personal safety of CodeBlue or a CodeBlue employee, another customer or any member of the public including you.

In special circumstances, for example if we sell our business, your information may be transferred as part of that sale. We will not use your information for purposes unrelated to the services we provide without your consent.

We will also provide access to your information where we are legally permitted or obliged to do so.

Once your information is no longer required for any purpose, we will take all reasonable steps to destroy, delete or permanently de-identify it.

6. Changes to This Privacy Policy

Computer Services Ltd has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. How can you make a privacy complaint?

If you have any queries relating to this statement, or you have a problem or complaint, please contact our Privacy Officer.

privacyofficer@computerservices.co.nz

or Postal Address

4b Vega Place,
Rosedale,
Auckland, 0632.
ATT: Privacy Officer

We will investigate and deal with your correction request or complaint in a fair, efficient and timely manner. To resolve a complaint or correction, we will:

  1. contact you to identify your identity and define the nature and cause of the complaint.
  2. keep you informed of a reasonable time at which we will respond to your complaint.
  3. within a reasonable period of correcting the information, notify you of the correction.
  4. inform you the outcome and procedure in resolving your complaint/correction; and
  5. inform relevant third-party recipients regarding any correction of your information.

The Privacy Officer will keep a record of your complaint and/or correction and any action taken, for any future reference.

You accept that your use of this site includes your acceptance of this Privacy Statement and the Terms of Use.

This document was last updated on 21/03/2024.