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Starting your journey in understand the requirements of your business, and whether or not you need a dedicated IT Partner, can be pretty daunting. Choosing the right IT provider can make or break your business's technology infrastructure. It's not just about finding a vendor; it's about forging a partnership that aligns with your goals and supports your success. 

This page is designed to provide tools and resources to hep you work out what is right for you. 

Cyber Smart Week 21-27 October 2024

Stop The Scamathon this Cyber Smart Week

What are the challenges on your plate? 

There are a few common challenges that businesses have that signal they need to improve their IT Support:

How does your business stack up on IT Security Fundamentals?

Download Now: White Paper from our Chief Technology Officer, Alex. 

Question to Ask Any IT Services Provider

Not knowing what you don't know is one of the most challenging aspects of identifying an IT service provider. Here are some questions you can ask to help work out your needs, and what level of support you require...

1. What Are Your Core Services?
2. How Do You Handle Customer Support?
3. What Is Your Experience with Businesses Like Mine?
4. How Do You Ensure Data Security and Compliance?
5. What Is Your Approach to Scalability and Growth?
6. What Are Your Service Level Agreements (SLAs)?
7. How Do You Handle Onboarding and Transition?
8. What Are the Costs and Pricing Models?
9. How Do You Stay Updated with Technological Advances?
10. Can You Provide References or Case Studies?

What is ‘Managed IT Services’? 

There is large diversity in the capability and work styles of those in the financial services and insurance industry. From administrative staff, and management, to fully remote brokers, protecting business continuity and meeting a minimum benchmark of staff capability is business-critical. 


In the past, businesses have sought professional support for one or two IT security requirements. Unfortunately, too often the need to upgrade arises through disaster, which is both stressful and costly to overcome as it requires fast, comprehensive and expert support - often outside our client scope of work.  


To overcome this, Computer Services has introduced our Managed IT Services offering.

 

 

Managed Services What Do You Get? 

 

Traditional: Break - Then - Fix IT Support

New: Managed IT Services

  • Reactive to issues as they arise
  • Proactively identify and resolve
  • Limited services & scope of support
  • Full spectrum of services and customer support
  • Keep up to date with new technology
  • Keeps pace with new technology used by your team
  • Reliance on your IT Manager
  • Reduces wait times and reliance on your in-house IT
  • Large one-off unplanned disaster costs
  • Predictable monthly costs
  • Long wait times for remote support
  • Customised, tiered levels of remote support

Does this mean disaster never occurs? Unfortunately not, but by proactively keeping pace with technology, hosting the datacentre securely, reducing reliance on manual monitoring, offering strategic advice, raising team awareness and capability and so much more, we are mitigating the opportunity for disaster and attacks, and doing so at a fair, consistent price point. 

 

Our Managed IT Services for local businesses:

Read more about how we help local businesses with holistic, managed IT services, and whether this would be right for you. 

 

Remote Support

Cloud Computing

Office 365 Management

Cyber Security

Cloud Back-Up

Internet/Voip

Managed IT Services

Disaster Recovery

Quick links to our other helpful resources, document and downloads

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Benefits of Zero Trust in todays hybrid environment
Security awareness training topics
Planned and Unplanned Downtime
Foxit PDF Pro, combined with the Managed Services Console
[EYE OPENER] Phishing Attacks 61% Up Over 2021
Legal Practice Management Software for modern NZ law firms.
10 Cyber Security Tips
How to encrypt email in Outlook 365
How Long It Would Take A Hacker To Brute Force Your Password In 2023
Stop The Scamathon 2024
Microsoft 365 Email Monitoring and Reporting with AdminDroid
10 of the biggest ransomware attacks of 2022
2024 Timeline of Attacks
Sentinel One vs. Windows Defender EDR: Exploring the Differences
Introducing Microsoft Defender
Mobile phone device security
Self-Assessment: Rate Yourself On CyberSecurity
Benefits of ChatGPT in todays business
Our current software recommendations for the financial services industry
80% of security breaches involve compromised passwords.
What Technology Do I Need To Grow My Business?
Why Does New Zealand Need the Essential Eight?
How to Block Mobile Attacks
Discover Windows 365, the world's first Cloud PC
Ransomware Strains Almost Double in Six Months from 5,400 to 10,666
Mother of All Breaches
Collaborate on files within Microsoft Teams
One Month On: “Largest IT outage in history”
Social Engineering Red Flags
What is Passwordless Authentication?
Device Policies, Mobile Management Policies, Distinctions and Applications

What our other clients have to say: