What is ‘Managed IT Services’?
There is large diversity in the capability and work styles of those in the financial services and insurance industry. From administrative staff, and management, to fully remote brokers, protecting business continuity and meeting a minimum benchmark of staff capability is business-critical.
In the past, businesses have sought professional support for one or two IT security requirements. Unfortunately, too often the need to upgrade arises through disaster, which is both stressful and costly to overcome as it requires fast, comprehensive and expert support - often outside our client scope of work.
To overcome this, Computer Services has introduced our Managed IT Services offering.
Managed Services What Do You Get?
Traditional: Break - Then - Fix IT Support
|
New: Managed IT Services
|
- Reactive to issues as they arise
|
- Proactively identify and resolve
|
- Limited services & scope of support
|
- Full spectrum of services and customer support
|
- Keep up to date with new technology
|
- Keeps pace with new technology used by your team
|
- Reliance on your IT Manager
|
- Reduces wait times and reliance on your in-house IT
|
- Large one-off unplanned disaster costs
|
- Predictable monthly costs
|
- Long wait times for remote support
|
|
Does this mean disaster never occurs? Unfortunately not, but by proactively keeping pace with technology, hosting the datacentre securely, reducing reliance on manual monitoring, offering strategic advice, raising team awareness and capability and so much more, we are mitigating the opportunity for disaster and attacks, and doing so at a fair, consistent price point.
