Microsoft Management

• Identity management involves creating, maintaining, and verifying user identities within an organization.
  Access management ensures that users only have access to the resources they need based on their roles, improving security and preventing unauthorized access.
• User management includes the administration of user accounts, permissions, and authentication methods (e.g., passwords, multi-factor authentication) for up to 300 employees.
• This system helps ensure that employees have the right level of access to company resources while maintaining security and compliance.

A custom business email refers to an email address that uses your company's domain name, rather than a generic provider like Gmail or Yahoo. For example, instead of using an email like john.doe@gmail.com, a custom business email would be john.doe@yourcompany.com. 

The web and mobile versions of Microsoft Word, Excel, PowerPoint, and other Office apps offer access to the core functionalities of these programs on different devices, without the need for desktop installations.

• Web versions are accessed through a web browser, such as Chrome or Edge, allowing users to work on documents, spreadsheets, and presentations from any device with an internet connection. These versions offer real-time collaboration and cloud storage via OneDrive, but some advanced features may be limited compared to desktop versions.
• Mobile versions are dedicated apps for smartphones and tablets, offering a user-friendly interface optimized for smaller screens. They allow users to create, edit, and share documents on the go, with many features similar to the web versions but tailored for mobile devices.

Both versions are part of Microsoft 365 and provide flexible, on-the-go access to essential Office tools, ensuring productivity across multiple devices.

 
Microsoft Teams is a collaboration platform that allows businesses to communicate and work together seamlessly. It offers several key features:

Chat: Teams enables real-time messaging between individuals or groups, allowing quick communication, file sharing, and collaboration on projects. You can send direct messages or create team channels for organized discussions.

Call: With Teams, you can make voice calls to individuals or groups, both internally and externally, with features like call forwarding, voicemail, and call transfers.

Video Conference: Teams supports high-quality video meetings, enabling businesses to host virtual meetings, webinars, and presentations with up to hundreds of participants. Features like screen sharing, background effects, and meeting recordings enhance the remote collaboration experience.

Together, these features help streamline communication and boost productivity by connecting teams in real-time, regardless of location.

1TB of cloud storage per employee means that each employee in the organisation is provided with 1 terabyte (1,000 gigabytes) of online storage space for their files, documents, emails, and other data. This cloud storage is hosted on OneDrive cloud service.

Having 1TB of storage per employee ensures that they can store a large amount of data without worrying about running out of space. It also enables easy access to files from anywhere, allows for collaboration with colleagues, and ensures data is securely backed up in the cloud, protecting against data loss from hardware failures.

10+ additional apps for your business needs refers to the variety of tools included in Microsoft 365 that help enhance productivity, collaboration, and efficiency across your organization. These apps go beyond just Word, Excel, and PowerPoint, providing specialized solutions for different business functions. Some of the notable apps include:

• Microsoft Bookings: A scheduling tool that allows customers to book appointments with your team, streamlining the appointment management process.
• Microsoft Planner: A task management app that helps teams organize, assign, and track work progress across projects, improving team collaboration.
• Microsoft Forms: A tool for creating surveys, quizzes, and polls to collect data, feedback, or responses from employees, customers, or partners.

Other apps within the Microsoft 365 suite include OneNote, SharePoint, Teams, Power BI, and more, all designed to streamline business operations, improve communication, and increase overall productivity.

• 24x7 Advanced Performance Monitoring
• Server Configuration Management
• Key Application Maintenance
• Microsoft and 3rd Party Patch Management
• Real Time Server Optimization
• Scheduled Preventative Maintenance

• 24x7 Advanced Performance Monitoring
• Workstation Configuration Management
• Microsoft and 3rd Party Patch Management
• Real Time Workstation Optimisation
• Scheduled Preventative Maintenance

• Firewall Management and Maintenance
• Router and Switch Performance Monitoring

• Anti-Virus Monitoring and Management
• Anti-Spam Monitoring and Management
• Regular Vulnerability Scan and Report

• Monthly Network Health Review
• Unlimited Network and end-user support during support hours